Terms of Service

1Overview

Thrive ("we", "our", "us") is a UK-based online recruitment platform connecting employers and job seekers across all industries. These Terms of Service ("Terms") govern your access to and use of the Thrive website, applications, and services (collectively, the "Service" or "Platform").

By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Service.

2Eligibility

To use the Service, you must:

• Be at least 16 years of age
• Have the legal capacity to enter into a binding agreement
• Not have been previously suspended or removed from the Platform
• Be a resident of, or authorised to work in, the United Kingdom

By using the Service, you represent and warrant that you meet all of the above eligibility requirements.

3User Accounts

Thrive offers two types of accounts:

You are responsible for maintaining the security of your account and password. You must notify us immediately at support@thrivecareer.co.uk if you become aware of any unauthorised access to your account.

4Employer Terms

As an employer using the Platform, you agree that:

• All job listings must be accurate, lawful, and not misleading
• You must comply with all applicable UK employment laws, including the Equality Act 2010
• You must not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation
• You must provide genuine employment opportunities only
• You must respond to applicants in a professional and timely manner
• You must not misuse candidate data or contact information
• You must comply with UK GDPR when handling applicant data
• You must not post misleading salary information

We reserve the right to verify employer details and may suspend or remove accounts found to be fraudulent or in violation of these Terms.

5Job Seeker Terms

As a job seeker using the Platform, you agree that:

• All information you provide in your profile, CV, and applications must be accurate and truthful
• By uploading your CV, you grant Thrive permission to store and display your information to registered employers with active subscriptions, in accordance with our Privacy Policy
• You may delete your profile and all associated data at any time through your account settings
• You must only apply for positions you are genuinely interested in

Spam applications, misuse of the messaging system, or other abusive behaviour will result in account suspension.

Your rights when an offer changes

Offers move through stages and your legal position depends on which stage:

• Before you counter-sign: no contract is formed; an employer may withdraw freely.
• After you counter-sign: a binding employment contract is formed under UK law. The employer may only rescind for a stated pre-employment reason or by mutual agreement.

If you have questions about your specific situation, you may wish to consult an employment solicitor or Citizens Advice. Thrive does not provide legal advice.

6Subscriptions & Billing

After the trial period, employer access requires a paid subscription:

• Monthly subscription: £99 per month (GBP, inclusive of VAT)
• Subscriptions renew automatically each month
• Cancellation requires a minimum of 1 week's (7 days') written notice via your account settings. Access continues until the end of the notice period
• Refunds are not provided for partial months

We reserve the right to change subscription pricing with at least 30 days' written notice to existing subscribers.

7Acceptable Use

When using the Platform, you must not:

• Post false, misleading, or fraudulent content
• Spam other users or send unsolicited messages
• Harass, abuse, or threaten other users
• Scrape, crawl, or data-mine the Platform
• Attempt to gain unauthorised access to our systems
• Use the Platform for any unlawful purpose
• Impersonate another person or entity
• Upload malicious software or code
• Circumvent security features or access controls

Violation of this policy may result in immediate account suspension or termination without notice.

8Intellectual Property

All content, design, logos, and software on Thrive are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Users retain ownership of the content they upload (including CVs, job listings, and profile information). However, by uploading content to the Platform, you grant us a non-exclusive, worldwide, royalty-free licence to use, display, and distribute your content solely for the purpose of operating and providing the Service.

You must not copy, modify, or distribute our proprietary content without our prior written permission.

9Limitation of Liability

The Platform is provided "as is" and "as available" without warranties of any kind, whether express or implied.

• We do not guarantee that the Platform will be uninterrupted, error-free, or that all jobs posted are legitimate
• We are not responsible for employment decisions, outcomes, or disputes between employers and job seekers
• Our total liability shall not exceed the amount paid by you to us in the 12 months preceding any claim
• We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform

10Termination

We may suspend or terminate your account at our discretion if you:

• Violate these Terms of Service
• Engage in fraudulent activity
• Fail to pay applicable subscription fees
• For any other reason, with reasonable notice provided

You may delete your account at any time through your account settings. Upon termination or deletion, your right to access the Service ceases immediately, and we may delete your data in accordance with our Privacy Policy.

11Privacy & Data

We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For full details on how we collect, use, store, and protect your data, please refer to our Privacy Policy.

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Port your data to another service

Data retention: We keep your data for as long as your account is active, plus a reasonable period afterwards for legal and administrative purposes, unless you request earlier deletion.

12Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated to you via email or Platform notification at least 14 days before taking effect.

Continued use of the Service after changes take effect constitutes your acceptance of the updated Terms. If you do not agree with the changes, you should stop using the Service and delete your account.

13Contact Us

If you have any questions about these Terms of Service, please contact us at:

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.